Tailor-Made Customer Care and Technical
Support for Internet, Video, VOIP and Mobile

CallTek Center International Inc., "CallTek", is the leading outsourcing service provider of customer care and technical support for wireless/mobile, cable broadband, telco broadband and other network operators. Our service programs are designed to increase first-call resolution which results in increased customer satisfaction and peace of mind. While you focus on the core of your business, we take care of the support needs of your customers.

Most call centers focus their energies and measure their success merely by the stats (i.e. how quickly they can accept an incoming call and the number of calls handled), these companies fall short of extending themselves to other key quality standards. At CallTek, our goal is to take outsourcing service to the next level by creating a truly seamless relationship between vendors and their clients. This type of partnership requires an extensive and consistent commitment to not only know the product but to support, maintain and foster the reputation of the company it supports.

CallTek works with vendors to understand operational procedures, business policies and to define/refine the best practice. We are not just a call center; we offer you peace of mind. To learn more about what CallTek can do for you, call 949.268.9128 or email us.